In terms of the online buyer’s journey, a landing page works a bit like a gateway, guiding your prospective customers to take the all-important steps that get them from “curious visitor” to “lifelong customer.”
Whether your users find you from search, social media, or email, the landing page is a critical keystone – so it’s important to make sure that yours are up to scratch.
Here are three huge things to keep in mind as you begin the process of designing and optimizing your landing page for maximum impact:
1.) Know the Goal of Your Landing Page
There’s one key step that many people completely overlook when they begin the process of setting up a landing page: Figuring out the goal of the page. This is a detail that seems so small, but its impact is so unbelievably big. Every page has to have a goal; if you’re not putting this digital real estate to work, then why have it at all?
In all aspects of your digital marketing, form follows function; you should always have a specific objective in mind before you start designing your website (or setting up a social campaign, launching email marketing, or even writing an ebook).
As you begin to ponder your landing page, take some time to seriously consider what you’re trying to use it to accomplish. Are you trying to sell your product directly? Encourage your visitors to download free content? Sign up for your mailing list?
All of these are totally worthwhile goals, and they’ll all require a different approach in terms of the design and functionality of your landing page. If you’re attempting to encourage email sign-ups, for instance, you can generally keep your copy to a minimum, making the interactive sign-up form the clear centerpiece of the page; if more substantive lead generation is your goal, your page will have to more effectively convey the value of your brand, and you may want to consider lengthening your page, emphasizing user-generated testimonials or reviews, and creating a smooth flow from educational content to action items.
Above all, perhaps, understanding your goal will allow you to better understand the approach you should take for your call to action, or CTA; this is the actionable element of your page, which actually converts a visitor from passive reader to engaged client. You’ll want just one goal per landing page so as to not confuse or overwhelm your visitor with too many options – this means that you’ll want to focus on crafting just one informative, compelling CTA that stands out, inspires action, and creates results.
2.) Your Landing Page Should Put Your Audience First
If the goal of your landing page is the “what,” then your audience is the “who.” Just as it is created to achieve a specific goal, your landing page should also be crafted with your potential audience first and foremost in your mind. Centering your audience comes down to two central, interrelated parts – understanding first what they want, and second, how they’ll achieve that goal on your site.
What Audience Are You Attempting to Reach?
Understanding your ideal audience is a key part of the content marketing process. Knowing who you’re trying to reach will allow you to hone your brand messaging, getting a firmer grasp on the types and styles of content and themes that you’re going to be employing throughout your marketing – including on your landing pages.
Knowing who you’re talking to will greatly affect how you talk to them – in ways that can and should dramatically affect the look, feel, and function of your landing page.
Let’s say, for instance, that you own a coffee shop. Everyone drinks coffee, so it’s important to consider where you’re located and who will realistically care about your store. A sprawling, standalone sit-down coffee shop in a rural area necessarily serves a different audience – and provides a different customer experience – than a small counter-serve efficiency spot in the middle of a city. This is going to affect the visual elements of your site, the narrative/copywriting aspects of your site, and, perhaps most importantly, the CTA of your site: “I’m Ready to Take It Easy Today” is a very different CTA button than “I’m Ready to Speed Up My Morning Commute.”
How Are You Improving the User Experience for Your Audience?
Audiences can be specific, but good design is universal – in most cases. There are certainly many ways in which knowing the unique characteristics of your audience can help you refine the design characteristics of your landing page. If most of your hits are coming from mobile social media channels, for instance, then you’ll want to go above and beyond in ensuring that your landing page is optimized for mobile devices.
But there are also user experience elements that truly are a must-have for all audiences. You’ll want to have functional, responsive multi-step forms in place for any sort of sign-ups; if you’re using GIFs or video content, you’ll need these multimedia elements to be clean and quick-to-load. And, perhaps above all, you’ll want to focus on your branding; if the colors, imagery, and voice of your landing page isn’t consistent with your email marketing newsletter or social media channels, visitors are less likely to engage with you or find your page inviting or usable.
3.) Keep Your Landing Page Simple
Design trends will always go in and out of style; the look and feel of most landing pages is infinitely different than it was even three or four years ago.
But when it comes to communicating your brand message and encouraging conversions, there’s one principle that never goes out of fashion – keep it simple.
Brevity and clarity should be the aim of your landing page. Here are a few ways to put simplicity to work:
- Write clear, direct copy that communicates who you are and why you matter
- Make your value obvious in your headlines and CTA
- Use white space liberally
- Don’t be afraid to use a “longform” webpage: Studies have shown that longer pages may actually encourage more activity than shorter ones
- Focus on your audience’s “attention ratio” by minimizing clutter/distractions (even a nav. bar)
- Consider de-emphasizing social proof, which may actually hurt your chances of converting if used incorrectly
Looking to get started generating leads for your brand? Ready to step up your approach to content marketing? The Geek team would love to set you on the right path to digital marketing success. Drop us a line today to get the conversation started!